Man working on a laptop

With SMART, you’re safe.

You’d think you wouldn’t need to trade off something
as important as your data security to use the
interactive and collaboration features of your
technology.

Unfortunately, that is the case with many of the
options out there. Many technology providers only
offer privacy or security when interactive and
collaborative features are disabled.

With SMART, you don’t have to sacrifice interactive capabilities for security.

Privacy and security are at the core of our product design. Whether in room, on mobile devices or at a distance, SMART solutions enable interactive and collaborative workflows with built-in features to ensure user information is safe and protected.

Trusted data storage & processing

Customer data is hosted using best-in-class Amazon Web Services and Google Cloud data centres with ISO 27001 and SOC 2/3 certifications.

GDPR compliance

European customers can confidently use SMART products in compliance with GDPR and can choose to have product user data stored and processed in the EU.

Data protection first

Privacy is our default policy, which means customer data safety is a top priority so we can provide safe, secure, and worry-free data protection.
Security display

Secure personalisation with single sign-on

Simply sign in to your SMART Board® with iQ, Lumio™ by SMART, SMART Notebook or the SMART Admin Portal without the need for administrator setup to securely access personal settings and cloud storage files using existing Google and Microsoft® accounts.

Authorisation is handled by your trusted identity provider, maintaining the same level of controls that secure your other organisational information. 

Teachers can sign out of their profile with two clicks, resetting the display for the next user so files and settings stay secure behind their login and only authorised users can access, share, or change them. 

Take control – from anywhere

Easily and remotely manage all your SMART Boards at scale with SMART Remote Management software. iQ-enabled SMART displays offer administrators the choice to limit functionality based on role, including preventing teachers from installing their own apps or changing Android settings.

Teachers’ lesson content

Default privacy settings ON right out of the box

There are no additional privacy settings needed in SMART products, because we don’t want you to share anything except the bare minimum required. Being proactive, our product design captures as little personally identifiable information as possible. 

Student safety with multiple login options

Students are not required to provide any identifiable information. They can log in using their existing Google or Microsoft credentials, or choose to connect anonymously with guest access.

Child learning on a tablet in front of a SMART board

Built-in interactive display protection

SMART Boards with iQ are designed with the security you need already built in. Automatic over-the-air updates ensure security settings are always up to date. Support certificates for authenticating and accessing networks and remotely removing and managing content.

Web search safely filtered

Safe search is the default setting in our online search functionality so you can be comfortable knowing no ads will be displayed and all results are filtered to only show appropriate content.

Apps and online platform logos

A SMART fit
with your IT environment

SMART products are likely part of your larger technology ecosystem, so we use best-in-class identity systems like Google and Microsoft that easily carry over to your existing security practices, such as required two-factor authentication for password recovery. 

Compliance with local and federal US legislation

We observe all local and federal US legislation, including but not limited to FERPA, COPPA, SOPPA, and GDPR.

Military soldier using a cellphone

Trusted by military, government, and emergency services 

SMART interactive displays are used on all classification of networks within the US government. Displays and software are GSA approved, certified for use within secure environments and comply with Section 889 of the John McCain Telecommunications Act, required by the US Department of Defense and intelligence departments. 

Person using a SMART board for work

Consistent and comprehensive security audits

To ensure high security and privacy standards are upheld, SMART performs internal security audits every quarter and a security audit is run by a third party annually. These audits include a penetration testing assessment of Lumio, and the annual reports are publicly available.

Network security

Minimum exposure, maximum protection

We operate by the principle of least privilege. This means we value a framework of governance to ensure that only those employees who need access to customer data are granted access and only for the amount of time that they need it. In addition, any SMART employees who could be given access to customer data must undergo careful background checks performed by a third party. 

We tell you what information we collect and what we do with it

It’s as simple as that. Our processors are under data processing agreements to ensure your personal data privacy.

You own your data

You can request to have your data erased at any time and we will only keep personal data for as long as required to provide service or as required for tax and legal reasons.

Your personal data is not our business

We do not sell any of your personal data. We do not send marketing materials to minors, and adults must expressly opt in. We grow our business by protecting your privacy, not by exploiting it.